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Blue Shield refunds millions to customers

In a time when sky-high insurance premiums are the norm, Blue Shield customers have received some good news. The California-based nonprofit health insurer announced last Thursday that it will return $295 million to its… Read more.

10.27.2011 / Insights Column

Insurers trying to keep secrets from consumers

One of the key aspects of the Affordable Care Act is holding insurance companies more accountable. For far too long, insurers have jacked up the cost of premiums while not having to explain to the… Read more.

10.17.2011 / Insights Column