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Marketplace Expert Insights on Open Enrollment

Marketplace Experts Share Trends and Updates: Open Enrollment Teleconference Series

  • February 18 teleconference—In our final call of the series, health coverage exchange directors from California, Kentucky, New York, and Washington shared updates on the last week of the second open enrollment period. Recap | Audio 
  • February 4 teleconference—Enrollment experts in Florida, Michigan, Illinois, Missouri, Virginia—all states where the federal government runs the marketplace—shared updates on enrollment progress. Recap | Audio
  • January 14 teleconference—Health coverage exchange directors from California, Kentucky, New York, and Washington discuss trends in enrollment and strategies for the final 30 days of the second open enrollment period. Recap Audio
  • January 8 teleconference—Enrollment experts in Florida, Michigan, Illinois, Missouri—all states where the federal government runs the marketplace—shared updates on enrollment progress. Recap Audio

About this marketplace enrollment teleconference series

Our health insurance marketplace teleconferences bring together enrollment experts and journalists from across the country to discuss how enrollment is unfolding in states. These calls highlight the needs of consumers, the challenges facing specific regions and communities, and the strategies that enrollment programs are using to address those needs. 

Learn more: Read the recaps of our calls. Or listen to audio archives.

Highlights from this series

Highlights from previous calls as enrollment experts and marketplace officials from across the country describe what they’re doing differently this time around:

February 18, 2015
Motivated by Tax Penalty, Consumers Flock to Health Insurance Exchanges: Health coverage exchange directors from California, Kentucky, New York, and Washington shared updates on the last week of the second open enrollment period… Read More | Audio

February 4, 2015
With 10 Days Left, Health Insurance Marketplaces Plan for Late Nights Ahead: Enrollment experts in Florida, Michigan, Illinois, Missouri, Virginia—all states where the federal government runs the marketplace—shared updates on enrollment progress… Read More | Audio

January 14, 2015
Health Exchange Directors in California, Kentucky, New York, and Washington Discuss Enrollment Issues February 15 Deadline Looms: Health coverage exchange directors from California, Kentucky, New York, and Washington discuss trends in enrollment and strategies for the final 30 days of the second open enrollment period… Read More Audio

January 8, 2015
5 Weeks Left to Choose a Marketplace Health Insurance Plan—Sprinting to the Finish Line: Illinois, Michigan, Missouri, and Florida: With the February 15 close of open enrollment around the corner, enrollment experts shared how they are reaching consumers. In some states, that means at the tax preparer’s office and health centers where people are getting flu shots… Read more | Audio

December 17, 2014
Open Enrollment Progress So Far—State-based marketplaces: California, Kentucky, New York, Washington… Read more | Audio

December 3, 2014
Savvier Consumers Prioritizing Health Care Needs over Premiums: Illinois, Michigan, Missouri, Florida: In the first open enrollment period, price was the ultimate factor for consumers choosing a health plan. This year, that model has flipped… Read more | Audio

November 6 & 12, 2014
Preparations for a Successful Second Open Enrollment Season: California, Florida, Illinois, Kentucky, Missouri, New York, Virginia, and Washington State: “We hired a consultant to help with health insurance literacy—picking a plan, and using it once you’ve purchased it,” noted Missouri’s Ryan Barker. “And we’ve been pushing hard with re-enrollment. We want consumers to not just auto enroll; we want them to come back and work with assisters… Read more | Audio

Audio Archives

February 18
State-Based Marketplace Teleconference Call


February 4
With 10 Days Left, Health Insurance Marketplaces Plan for Late Nights Ahead


January 14
Health Exchange Directors in California, Kentucky, New York, and Washington Discuss Enrollment Issues February 15 Deadline Looms


January 8
Five Weeks Left to Enroll Consumers in Health Care—States where federal government runs the marketplace


December 17
Open Enrollment Progress So Far—State-Based Marketplaces


December 3
Open Enrollment Progress So Far—States where Federal Government Runs the Marketplace


November 12
What to Expect in the State-Operated Marketplaces


November 6
What to Expect in the Health Insurance Marketplaces Run By the Federal Government