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Meet Families USA’s staff

Yasmin Abboud (she/her)

Senior Director of Development

As Senior Director of Development, Yasmin Abboud leads Families USA’s Development team. Over the past twenty years, Abboud has cultivated and stewarded partnerships with national, state and local foundations, philanthropists, and investors focused on health care policy, advocacy and education. Prior to Families USA, Abboud was Vice President of Development at Planned Parenthood Gulf Coast. Her background lies in directing development strategies that result in both unique and enduring partnerships as well as sustained revenue over the long term. Abboud has also held leadership positions at the National Democratic Institute, Center for American Progress and the Clinton Foundation. She has a BA from Boston College and a MS from New York University. 

Susan Axleroad (she/her)

Director of Grants Management

Susan Axleroad has been with Families USA for 20 years, currently serving as Director of Grants Management. After beginning her career in health policy at the Philadelphia Health Management Corporation and the National Health Policy Forum, she changed her focus to performing arts, working with arts organizations in New York London and eventually Washington DC, where she joined Arena  (Stage in 1993. At Arena Stage she worked in development, managing – at various times – Arena’s foundation, government grants, corporate giving and major gifts programs, and later directed the theater’s audience engagement programsAxelroad has a BA in Cultural Anthropology and an MA in Urban Studies from Temple University. 

Robert Berenson

Visiting Scholar & Senior Advisor for Value Initiatives

Melissa Burroughs (she/her)

Associate Director for Strategic Partnerships

Melissa Burroughs is the Associate Director for Strategic Partnerships at Families USA.  In this role, she develops advocacy campaigns and deep partnerships with national, state, local stakeholders to advance high-quality, affordable health care and improved health for all. As part of this work, Melissa leads Families USA’s Oral Health for All campaign to improve oral health coverage and access. She also has deep expertise in state level policy change, particularly on Medicaid issues and vaccine equity. Melissa graduated from Duke University with a BA in public policy, focusing on health and social policies. 

Justin Charles (he/him)

Digital Media Associate

Justin Charles is the Digital Media Associate at Families USA. In this role Charles manages all of Families USA’s social media accounts, produces and edits video content, serves as Families USA’s website manager, and analyzes ongoing metrics and trends to make strategic recommendations. A graduate of Howard University, he has over 10 years of experience in the editing, broadcasting, and production of television, radio, social and web-based media.  

Katie Corrigan (she/her)

Chief of Staff

Katie Corrigan is the Chief of Staff at Families USA, where she is responsible for the day-to-day management of the organization and executing on organizational goals in collaboration with FUSA’s talented staff.  Corrigan joined Families USA from the AFL-CIO, where she served in senior leadership roles as Deputy Chief of Staff to former President Richard Trumka and Special Assistant to then Secretary-Treasurer Elizabeth Shuler. Prior to that, she co-directed Workplace Flexibility 2010, a major policy initiative at Georgetown Law and was Visiting Professor of Law and Policy Director at Georgetown’s Kalmanovitz Initiative for Labor and the Working Poor. Her background also includes working Chairman Tom Harkin (D-IA) as Senior Counsel on Disability Policy at the United States Senate Committee on Health, Education, Labor and Pensions and as Legislative Counsel at the ACLU. She received a J.D. degree from Georgetown Law and a bachelor’s degree from the University of Pennsylvania. 

Stan Dorn

Director of the National Center for Coverage Innovation and Senior Fellow, Families USA

As Director of the National Center for Coverage Innovation at Families USA, Stan Dorn plays a leading role in a broad range of projects, with special attention to making coverage more affordable and increasing enrollment and retention.

For 35 years, Stan has worked at both the state and federal levels on health care issues, focusing on low-income and other historically marginalized and disadvantaged populations.

Before joining Families USA, Stan served as Senior Fellow at the Urban Institute’s Health Policy Center. He also was Health Division Director at the Children’s Defense Fund, Managing Attorney at the National Health Law Program’s Washington office, Senior Policy Analyst at the Economic and Social Research Institute, State Policy Director at the Alliance for Young Families in Boston, and the initial Project Director of the Health Consumer Alliance. He lives in Chevy Chase, MD, with his wife, a daughter, and several incomprehensible cats.

Nichole Edralin (she/her)

Senior Manager of Design and Publications

Nichole Edralin is the Senior Manager of Design and Publications. She is responsible for the visual brand of Families USA. She art directs, designs, and project manages the production of Families USA’s marketing, policy, and event collateral (for both print and digital). Edralin has a BFA in Visual Communications: Digital Design from American InterContinental University and a BA in Art Studio: Drawing concentration; Psychology minor from the University of Kentucky. 

Cheryl Fish-Parcham (she/her)

Director of Access Initiatives

Cheryl Fish-Parcham is Director of Access Initiatives at Families USA, where she focuses on policies that would improve access to coverage and care, including those related to oral health and behavioral health services. Fish-Parcham serves on advisory committees to the DC Department of Insurance and the DC Health Care Ombudsman. She has previously served as Families USA’s Associate Director of Health Policy and helped establish the Health Assistance Partnership (HAP), a national support center for consumer health assistance programs. Earlier in her career, Fish-Parcham worked as an advocate at AARP’s Legal Counsel for the Elderly and served as an advocate, administrator, and social worker for several community organizations. Fish-Parcham holds a BA from the University of California, Santa Cruz and an MSW from Howard University. 

Eliot Fishman (he/him)

Senior Director of Health Policy

As Senior Director of Health Policy, Eliot Fishman leads Families USA’s policy analysis and advocacy agenda development at the state and federal levels, working with the policy department and other members of senior leadership. Prior to joining Families USA, he served at the Centers for Medicare and Medicaid Services (CMS) from 2013 to 2017. In that role, he led the federal government’s work with states on Medicaid waivers and federal policy, on the Children’s Health Insurance Program (CHIP), and Medicaid and CHIP quality measurement, eligibility, and enrollment. Prior to his work at CMS, Fishman served as Director of the Office of Policy in the New Jersey Department of Health, where he directed a large, complex portfolio including the Center for Health Statistics, Institutional Review Board, and the Office of Healthcare Quality Assessment. Fishman received his BA from Harvard College and his PhD from Yale University. 

Colethea Flythe

Staff Accountant

Colethea Flythe is the Staff Accountant in the Finance and Operations department at Families USA. In her role, she works closely with the Senior Director of Finance and Operations and the Accounting Manager to assist with the day-to-day accounting operations, including GL accounting, journal entry preparation, and regular financial statement preparation. She is chiefly responsible for monitoring and financial reporting on the various grants received by Families USA. Flythe holds a BS in Accounting from the University of Maryland and is currently pursuing her MS in Accounting, also from Maryland, with an expected graduation date of Dec 2021.

Rebecca Gordon (she/her)

Policy Project Coordinator

Rebecca Gordon serves as a Policy Project Coordinator for a COVID-19 vaccine equity project. In this role, Gordon gathers intelligence on state-level vaccine equity efforts to analyze best practices and areas for future improvement. Her time at Families USA began with an internship in the National Center for Coverage Innovation, where she conducted research and analysis on coverage issues at the county, state, and national levels. Gordon graduated from the University of Maryland with a BS in Global Public Health, where she was awarded the 2021 Undergraduate Researcher of the Year Award. 

Lys Green (they/them)

Strategic Partnerships Manager

Lys Green is the Manager of Strategic Partnerships at Families USA. In this role, they support projects and manage teams that advance Families USA’s work within the four core focus areas of health care value, equity, consumer experience and coverage. Previously, as the Outreach and Education Manager at Georgians for a Healthy Future, they engaged consumers and communities in conversation about how health policy impacted their lives, and provided tools and resources to help individuals engage in the health policy-making process. Green has extensive experience in advocacy, program management and person-centered approaches to community building. Before joining the Families USA team, Green led capacitybuilding efforts for an Atlanta-based research study on transgender health and resilience. In addition to this, they coordinated food and fund campaigns at the Georgia Food Bank Association

Garrett Hall (he/him)

Policy Analyst

Garrett Hall is a Policy Analyst at Families USA, where he provides policy analysis and research to advance Medicaid coverage and access and health equity. Prior to joining Families USA, Hall worked at the Insure the Uninsured Project (ITUP), a California health policy organization, where he centered the uninsured, Medi-Cal and health equity in the organization’s efforts to convene stakeholders from across the state. Prior to ITUP, Hall completed a thesis predicting the potential impact of Medicaid work requirements on African-Americans using a welfare reform analysis. Hall’s interest in policy and access to care originated while managing one of the University of California Davis’ student-run clinics for the unhoused population of Sacramento. Hall has an MPH from Touro University California, an MS in Biotechnology from Johns Hopkins University and a BS from UC Davis. 

Kasey Hampton (she/her)

Senior Manager of Storytelling and Engagement Communications

Kasey Hampton joined Families USA as Manager of Storytelling and Engagement Initiatives after serving as Press Secretary to Senator Tammy Baldwin (D-WI), one of the Senate’s leading health care champions. Previously, Hampton worked on Protect Our Care’s 2017 campaign to defend against efforts to repeal the Affordable Care Act (ACA), including by highlighting the stories of millions of Americans who rely on the ACA for quality health insurance coverage. She also worked at the U.S. Department of Health and Human Services (HHS) and for organizations in the private sector, specializing in health care. At HHS, she supported the Office of Public Affairs on various Department initiatives ranging from the 2016 Zika outbreak to ACA Open Enrollment. Hampton holds a BA in Political Science and Economics from Bucknell University. 

Matt Hess (he/him)

Strategic Partnerships Campaign Manager

As Strategic Partnerships Campaign Manager, Matthew Hess supports projects and manages coalitions to advance policy changes that advance improved health for all, including addressing high prescription drug costs and surprise medical bills, ensuring hospital price transparency, and promoting high-value health care. Prior to joining Families USA, Hess worked on numerous campaigns at the congressional, gubernatorial and presidential levels. Most recently, he served on the Biden-Harris campaign in Michigan, where he managed and trained volunteers and expanded the campaign’s digital footprint. Prior to his time on the Biden-Harris campaign, he was a Senior Associate at Waxman Strategies, where he worked on federal drug pricing reform and provided technical assistance, coalition support, and research and analysis. Hess holds a BS in Biology from Syracuse University. 

Lisa Holland (she/her)

Senior Communications Manager

Lisa Holland is the Senior Communications Manager for Families USA. She is responsible for helping to shape the organization’s strategic media and communications strategy and working across departments to raise its profile among the media and key stakeholders. Prior to joining Families USA, Holland served for 12 years as the Director of Communications for the Community Action Partnership, a national nonprofit association whose member agencies help vulnerable individuals and families achieve economic independence. She has also been a marketing and public relations consultant for a number of associations and businesses focused on health, science and the environment. Holland’s expertise includes writing, media relations, digital marketing and social media. She holds a BA in English from the University of Delaware, a public relations certificate from the George Washington University School of Professional Development and digital marketing certificates from the American Marketing Association. 

Sonia Huh

Executive Assistant

As Families USA’s Executive Assistant, Sonia Huh is responsible for coordinating across the organization and assists the executive team with any special projects. Prior to joining Families USA, Huh worked for several nonprofits such as Heifer Project International, ActionAid USA, and AIDS United, and several embassies and public charter schools. She is passionate about helping others and being part of organizations that not only work to bring light to adversities, but actually do the work to alleviate those adversities. Huh proudly hails from Sierra Leone, West Africa, and hopes to one day go back to use all the skills, techniques, and knowledge she has acquired from working in organizations such as Families USA.

Lisa Hunter (she/her)

Senior Director of Strategic Partnerships

Lisa Hunter leads Families USA’s Strategic Partnerships, developing strategies that engage national, state and local partnerships. Over the last fifteen years, Hunter worked on federal health policy and political strategy within the public and private sectors. Most recently, she led government affairs and alliance engagement at the Better Medicare Alliance. Hunter’s background includes community activism at the local levelhaving run for the DC Council on a platform that addressed health disparities and maternal mortality within the District. She also worked as a Director at Avalere Health. From 2010-2013, Hunter was a Special Assistant at the Department of Health and Human Services, where she advised senior leadership on various policy issues. An organizer at her core, Hunter worked on the Obama campaign in St. Louis, Missouri in 2008 upon returning from Peace Corps service in Guyana. She earned her MPP from Georgetown University and BA from Vassar College. 

Frederick Isasi (he/him)

Executive Director

Frederick Isasi (Pronunciation: ee-saa-cee)  

Frederick Isasi, J.D., M.P.H., is executive director of Families USA (FUSA), one of the nation’s leading nonpartisan, nonprofit health care advocacy organizations established to ensure that the best health and health care equally accessible and affordable to all.

A national thought-leader and subject matter expert on the social issues and solutions related to driving value and equity into health care and providing high-quality coverage, Isasi draws on decades of experience in the health care industry, public policy, and law. In doing so, he advances a pragmatic and intersectional policy agenda for achieving better health at lower costs and reducing systemic inequities in the American health system.

Under Isasi’s leadership, FUSA advocates for issues such as fair drug pricing, racial equity, maternal and child health, and ending surprise medical bills. He also works to strengthen and protect policies such as the Affordable Care Act (ACA), Medicaid, Medicare, the Children’s Health Insurance Program (CHIP), and Oral Health for All.

Isasi founded FUSA’s National Center for Coverage Innovation to help state and federal policymakers and consumer leaders develop and implement pragmatic, nonpartisan approaches to expand and improve health care coverage. He also founded and directs FUSA’s Center on Health Equity Action for System Transformation, the only national entity exclusively dedicated to developing and advancing patient-centered health system transformation policies designed to reduce racial, ethnic, and geographic inequities.

Isasi’s work and experience flow from his life-long commitment to achieving high-quality, affordable health care for all. That passion stems from growing up in North Carolina as the son of Cuban immigrants. He saw first-hand the health care barriers families in poverty, people of color, people with language barriers, and rural communities generally experienced.

Isasi’s passion for change drove his extensive academic accomplishments. He was a Powers-Knapp Scholar at the University of Wisconsin, where he earned a B.S. in Cellular Biology. He earned a Master of Public Health from the University of North Carolina and was inducted into both the Delta Omega and the Frank Porter Graham honor societies. He obtained a J.D. from the Duke University School of Law, where he was a Pamela B. Gann Scholar and a staff editor of the Duke Journal of Gender Law and Policy.

After receiving his Masters in Public Health, Isasi worked as a senior policy advisor at the District of Columbia Primary Care Association, working on issues such as the Master Tobacco Settlements and Medicaid reimbursement. After law school, Frederick joined the international law firm Powell Goldstein (now called Bryan Cave LLP) as a health care attorney with a practice that focused on representing public hospitals and health systems, immigrant health care issues and state Medicaid programs.

Isasi then joined New Mexico Democratic Sen. Jeff Bingaman’s staff, serving as senior legislative counsel for health care to the Senate Finance Committee and the Committee on Health, Education, Labor, and Pensions. Isasi was Senator Bingaman’s principal negotiator throughout closed-door, bipartisan negotiations on the Affordable Care Act. He was also the Senator’s advisor and chief negotiator for the CHIP Reauthorization Act of 2009. And he directed Bingaman’s efforts to address Medicare and health care challenges systematically caused by low-income, cultural and racial disparities.

Upon leaving his Senate position, Isasi became vice president for health policy at the Advisory Board Company, a leading international organization that advises 3,100 hospitals, health systems, provider groups, and payers. He founded its health Policy Department. Under Isasi’s leadership, the company leveraged the power of health system data and developed evidence-based policy solutions for modern health care challenges. He also bolstered the company’s work with policymakers in Congress, the Obama Administration, and the states to improve health care transformation efforts across the nation.

After leaving the Advisory Board, Isasi led the health division at the bipartisan National Governors Association’s (NGA) Center for Best Practices. He worked directly with governors of both parties and served as the organization’s national voice on health care delivery and payment reform, improving Medicaid and health exchange planning and oversight. He also directed technical assistance for states as they navigated changes to their health care systems due to national policy shifts.

Isasi frequently testifies on health policy issues in both the Senate and House of Representatives. His public, private, and advocacy work gives Isasi deep expertise in Medicaid, Medicare, private health insurance, health equity, payment, and delivery reform, and the social determinants of health as they intersect with health care quality and payment and equity issues. A skilled communicator able to explain complex issues clearly, he is a sought-after national speaker on health care affordability issues, Medicaid, state health care innovation, health system transformation, and behavioral health.

Isasi has served on a myriad of panels and boards at institutions such as the National Academy of Medicine, the Brookings Institution, the National Committee for Quality Assurance, Duke University’s Margolis Center for Health Policy, Catalyst for Payment Reform, the Health Care Payment Learning & Action Network and Bipartisan Policy Center. Isasi has served as a guest lecturer at some of the nation’s most prominent graduate schools including those at Harvard, Duke, George Washington and American Universities. He is regularly featured in national outlets, including The New York Times, NBC, Bloomberg, The Wall Street Journal, and The Washington Post.

A Cuban-American, Isasi is a proud member of the LGBTQ+ community and resides in Washington, D.C.

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Jewel Jones (she/her)

Operations Manager

Jewel is the Operations Manager at Families USA. She has worked with Families USA for over 20 years. Jones started off as a temporary receptionist and throughout her years has held several different roles including Administrative Assistant, Office Manager and now Operations Manager. Upon her arrival to DC in 1995, she worked at Lawson’s Gourmet as a Barista and was quickly promoted to Assistant Manager. Prior to moving to DC, Jones worked as a licensed practical nurse for 10 years at Kings Park Psychiatric Center. Jones earned her nursing license from Suffolk County Community College, NY and has received certification in Accounting 1 & 2 from Prince George Community College. 

Shyloe Jones (she/her)

Senior Manager for Health Equity

Shyloe Jones is Families USA’s Senior Manager for Health Equity. She joined Families USA from Business Group on Health where she staffed their Evidence-based Benefit Design Committee and contributed to projects on COVID-19 equitable vaccine distribution, expanding access to behavioral health services, and telemedicine among other equity issues. Previously Jones served as a Research Assistant at The George Washington University’s Milken Institute School of Public Health and Altarum’s Healthcare Value Hub focusing on payment and delivery system reform, and in multiple roles at the American Association of Colleges of Nursing. She began her career as a Marketing Associate at The Advisory Board Company. Jones holds a BA in history from Amherst College and MPH in health policy from George Washington University. 

Barbara Klose (she/her)

Accounting Manager

Barbara Klose is the Accounting Manager for Families USA. She helps manage the day-to-day accounting operations, including the development and maintenance of internal accounting policies and monitoring emerging technologies to promote efficiencies in the department. She manages the accounts payable/payroll/cash management processes and is the staff liaison for all finance systems. Klose started her career at Families USA in 1993, initially working in the Development department. She was responsible for researching funders and day-to-day management of the in-house direct mail program, including list selection, development of mail plan, production and analysis. Prior to joining Families USA, Klose worked for a local real estate developer, overseeing all aspects of accounting for various real estate projects, including monthly financial reports to partners and payroll for over 50 employees. Klose received her BA in Sociology from Mount Saint Mary’s College in Emmitsburg, MD. 

Natasha Kumar (she/her)

Policy Analyst

Natasha Kumar is a Policy Analyst at Families USA, where she provides critical analysis and strategy on key issues such as surprise billing, community health worker policy (CHWs), private insurance coverage, health equity, health systems transformation, and maternal and child health. Before coming to Families USA, Kumar served as a Health Policy Fellow for Congresswoman Doris Matsui (D-CA), where she worked on a wide range of health issues including telehealth, prescription drug costs, mental health, surprise billing and special disease groups. Prior to that, Kumar worked for Nemours Children’s Health System as a Health Policy Intern, where she provided support to the policy team on research regarding social determinants of health, telehealth, and alternative payment models. Kumar has a BS from The Ohio State University and a MPH with a concentration in Health Policy from The George Washington University. 

Sara Lonardo (she/her)

Senior Director of Communications

Sara Lonardo is Families USA’s Senior Director of Communications. In her role, she advances and promotes the organization’s policy initiatives to ensure families have access to affordable, high-quality health and health care. Lonardo previously served as Assistant Director of Communications for National Media at the Service Employees International Union. Her experience also includes nine years on Capitol Hill, serving as Communications Director for Congresswoman Rosa DeLauro (D-CT), and in multiple roles for the Senate Homeland Security and Governmental Affairs Committee under then-Chairman Joe Lieberman (ID-CT) and the Education and Labor Committee under then-Chairman George Miller (D-CA). During her time on Capitol Hill, she was President of the Women’s Congressional Staff Association and currently serves as board chair of the Women’s Congressional Staff Foundation, which she co-founded. Lonardo holds a BA in Public Policy with a focus in welfare and poverty studies from Wheaton College in Norton, MA. 

Mackenzie Marshall (she/her)

Federal Relations Associate

Mackenzie “Kenzie” Marshall is a Federal Relations Associate at Families USA, where she helps implement the organization’s work with federal policymakers and key national partners on all of Families USA’s program areas. Prior to joining the Families USA, Marshall served as a Legislative Correspondent on Senator Maggie Hassan (D-N.H.)’s health policy team. Previously, she worked in Senator Patty Murray (D-WA)’s personal office, and interned for the Senate Health, Education, Labor & Pensions Committee. Before she started working on Capitol Hill, she served as a Peace Corps volunteer in the Philippines. Marshall holds a BA in International Political Economy from the University of Puget Sound and is currently pursuing a Master’s in Public Health at George Washington University. 

Adina Marx (she/her)

Communications Associate

Adina Marx is a Communications Associate at Families USA, where she works on communications strategy and coordination, and acts as back up to her whole team. In her role, she has assisted in the planning of events, designed systems to keep the communications team informed and working cohesively, and recommended consumers to share their story with Capitol Hill and to media. Before working at Families USA, Marx was a communications intern with Women Thrive Alliance, an international network of over 300 feminist grassroots organizations. She holds a BA in Broadcast Journalism and International Studies from American University. 

Claire Moore (she/her)

Events & Operations Associate

Claire Moore is the Events and Operations Associate at Families USA, where she manages the logistics for meetings and events, serves on the Health Action Conference team, and provides operational support across the organization. Before entering this role, Moore interned at La Clínica del Pueblo and Community Clinic, Inc, researching prevalent health issues that affect Black and Brown people in the Washington, D.C. area and helping patients access care in English and Spanish. Recognizing food insecurity on her college campus, Moore founded and secured funding for a free meal program that provided three meals a day to over 250 during spring break. This program is now institutionally funded and has continued operating after Moore’s graduation. Moore received a Bachelor’s degree with honors from the University of Chicago in 2018.  

Kelly Murphy (she/her)

Director of Early Childhood & Maternal Health

Kelly Murphy, the Director of Early Childhood and Maternal Health, is a maternal and child health policy expert who has focused her career on helping state and local governments solve some of the most pressing public health challenges of our day. At Families USA Murphy leads work to improve maternal and child health outcomes and oversees the organization’s efforts to center equity in COVID-19 vaccinations. Before joining Families USA, Murphy served as the Project Director for the State Opioid Response grant at the District of Columbia’s Department of Behavioral Health and as a program director at the National Governors Association. Murphy holds an MPH with a concentration in maternal and child health from the University of North Carolina at Chapel Hill and a BA in journalism and mass communication, also from UNC-Chapel Hill. 

Jon Olson (he/him)

Senior Director of Finance and Operations

Jon Olson is the Senior Director of Finance and Operations at Families USA, where he oversees the recently combined finance and operations staff. Olson started at Families USA in 2017, coming from the National Governors Association where he had been Director, Grants and Contracts for the previous eight years. He has close to fifteen years of non-profit experience and another ten years in private industry. Olson is a certified public accountant and has a BS and an MS in Accounting, both from George Mason University. 

Lydia Orth (she/her)

Director of Medicaid Initiatives

As Director of Medicaid Initiatives, Lydia Orth leads Families USA’s Medicaid policy analysis and advocacy agenda development at the state and federal levels. Prior to her work at Families USA, Orth served in the Medicare-Medicaid Coordination Office at the Centers for Medicare and Medicaid Services (CMS) from 2016 – 2021, joining the agency as a class of 2016 Presidential Management Fellow. Prior to working at CMS, Orth was a 2015 David. A. Winston Health Policy Fellow with the U.S. House of Representatives Committee on Ways & Means Subcommittee on Health. Orth received her Master of Public Health from the George Washington University, and Bachelor of Arts in English and Political Science from the University of Colorado Denver. 

Bailey Reavis (she/her)

Federal Relations Associate

Bailey Reavis is the Federal Relations Associate at Families USA, where she helps implement the organization’s work with federal policymakers and key national partners on all of Families USA’s program areas. Prior to joining Families USA, Reavis worked at Voices for Progress, an organization focused on protecting our climate, strengthening our democracy, and ensuring economic and social justice for all. There she worked with members to advocate on a diverse portfolio of issues, including protecting and expanding the Affordable Care Act. Reavis holds a BA in political science from University of Colorado at Boulder. 

Audrey Richardson (she/her)

Policy Analyst

Audrey Richardson is a Policy Analyst at Families USA, where she provides policy analysis and strategy support on key issues such as health equity and addressing the social determinants of health. Prior to joining Families USA, Richardson served as a Research Analyst at the Urban Institute, where her research focused on building evidence to support decision-making around child welfare, investigating racial and ethnic discrimination in health care systems, and evaluating supportive housing programs. She has also worked at the University of Michigan School of Public Health and Arizona Criminal Justice Commission, examining how changes to our social and political environment can best support vulnerable populations. Richardson received her MPH in Health Behavior Health Education and MPP in Policy Analysis from the University of Michigan. 

Tiana Rodriguez (she/her)

Strategic Partnerships Coordinator

Tiana Rodriguez is a Strategic Partnerships Coordinator at Families USA. In this role, she organizes and maintains strategic relationships with state and national partners and provides support across the organization. Prior to joining Families USA, Rodriguez worked on Get out the Vote operations for the 2021 Georgia runoff election and as a Field Organizer for the Florida coordinated presidential campaign. She also interned for Rep. Charlie Crist (D-FL) in his Washington, D.C. office, working primarily on education and civil rights legislation. Tia holds a BA in Communications and Media Studies from the University of South Florida. 

Lauren Rosenbaum (she/her)

Director of Strategic Partnerships

As Director of Strategic Partnerships, Lauren Rosenbaum works to grow relationships with national, state, local and industry-level partners to deliver on Families USA’s mission of achieving high-quality, affordable health care and improved health for all. Prior to joining Families USA, she managed U.S. external affairs for the Accion, advocating for expanded access to capital for underserved communities and an end to predatory lending practices targeting small business owners. Prior to her role at AccionRosenbaum worked for a health care management consulting firm, Atlas Research, and a strategic communications firm, GMMB, focusing on initiatives such as expanding access to health insurance for low- and moderate-income families, improving the veterans’ health care system and reducing chronic homelessness. Rosenbaum’s background also includes working as a field organizer for President Obama’s 2012 re-election campaign. She holds a MS in Health Policy from The George Washington University and a bachelor’s degree from Dartmouth College. 

Lisa Shapiro (she/her)

Senior Advisor for Strategy and Children's Policy

Lisa Shapiro is the Senior Advisor for Strategy and Children’s Policy at Families USA, overseeing strategy, policy, partner relationships and organizational issues. As Director for Children’s Policy, Shapiro applies her experience as a child advocate and policy expert to bolster Families’ engagement on maternal and child health issues, with a focus on efforts to improve health care quality, coverage, and outcomes for children and families. Before Families USA, Shapiro spent more than a decade as Vice President for Health Policy and was a founding member of the leadership team at First Focus, a bipartisan advocacy organization focused on improving public policy for low-income children. Shapiro also served as a congressional fellow for Senator Jeff Bingaman (D-NM), where she worked on the Senate Finance Committee and the Senate Health Education Labor and Pensions Committee on a broad range of health issues. 

Jane Sheehan (she/her)

Director of Federal Relations

Jane Sheehan is Director of Federal Relations at Families USA, where she helps implement the organization’s work with federal policymakers and key national partners on all of Families USA’s program areas. She leads the organization’s work to enact consumer protections from surprise medical bills, manages several national stakeholder coalitions, and directs legislative and administrative strategy on health care value issues. Prior to joining Families USA, Sheehan worked on the legislative staff of then- Representative Ed Pastor (D-AZ), a senior member of the House Appropriations Committee, advising him on a variety of domestic policy issues. Sheehan holds a BA in political science from Marist College. 

Gillian Shurland (she/her)

Director of Talent and Happiness

Gillian is Families USA’s Director of Talent and Happiness, with more than 15 years of HR experience working with senior leadership teams. Shurland uses her positive attitude to engage and work with staff daily evaluating operations and identifying areas for continuous improvement. She graduated from the University of Kent at Canterbury in the United Kingdom with a MA in International Relations and has a BS from New York University in Political Science. She has a professional certificate in Human Resource Studies from Cornell University and certified credentials from SHRM-SCP and SPHR. Shurland is originally from Trinidad & Tobago and has lived in the U.S. for over 25 years. 

Jen Taylor (she/her)

Senior Director of Federal Relations

Jen Taylor is the Senior Director of Federal Relations at Families USA, where she is responsible for developing and implementing federal legislative and regulatory strategy. Taylor engages with administration officials and Members of Congress and their staff, as well as national partners and other key health care stakeholdersPrior to joining Families USA, she served as Director of Federal Affairs at the National Association of Community Health Centers (NACHC), a national membership association representing the interests of the country’s 1,400 health centers. Taylor previously worked on Capitol Hill for six years, first as a Health Policy Fellow in the office of Congresswoman Lois Capps (D-CA), and then as Senior Policy Advisor for Congresswoman Chellie Pingree (D-ME). Taylor received her Master’s in Public Health from the University of California, Los Angeles. She also holds Bachelor’s degrees in Biology and Psychology & Social Behavior from the University of California, Irvine. 

Lee Taylor-Penn (she/her)

Senior Policy Analyst

Lee Taylor-Penn is a Senior Policy Analyst and provides policy analysis and strategy support across the organization. Before joining Families USA, Taylor-Penn worked at the National Governors Association where she focused on public health policy issues including chronic disease prevention and promotion, vaccinations, maternal-child health, and more. Prior to her time at NGA she engaged in a range of policy research issues and worked to integrate health into such pressing policy issues as air quality, food justice, and the criminal and juvenile legal system. Taylor-Penn’s passion for public health began when she worked as an educator with inner-city youth in Richmond, VA immediately following her undergraduate education. Taylor-Penn has an MPA and MPH from the University of Michigan-Ann Arbor and a BA in liberal arts from the University of Mississippi. 

Lee has an M.P.A. and M.P.H. from the University of Michigan-Ann Arbor and a B.A. in liberal arts from the University of Mississippi.

Sophia Tripoli (she/her)

Director of Health Care Innovations

Sophia Tripoli is the Director of Health Care Innovation at Families USA where she leads Families USA’s work on value initiatives that focus on re-orienting the health care system to deliver health, lowering health care costs, and on forwarding consumer-focused policy agendas to improve health care delivery and payment systems. Tripoli represents Families USA as Co-Chair of the Public Policy Work Group for the Health Care Transformation Task Force, on the National Advisory Committee for the National Center for Complex Health and Social Needs, and on the National Quality Forum’s Cost and Efficiency Standing Committee. Tripoli previously worked at the Centers for Medicare and Medicaid Services (CMS) in the Center for Medicare and Medicaid Innovation (CMMI), State Innovation, and at the National Governors Association. Tripoli holds an MPH and a BA in international affairs with a concentration in global public health, both from The George Washington University.