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Advancing Health Equity through Telehealth Interventions during COVID-19 and Beyond


The COVID-19 pandemic has changed health care delivery and the ways patients interact with the health care system. States are making major policy and regulatory changes to expand health systems’ telehealth capabilities to meet the needs of patients and providers due to the global pandemic. The continued provision of clinically appropriate telehealth services past the emergency period is especially important for residents of rural and frontier areas, people in communities disadvantaged by social and economic injustice, individuals with severe chronic conditions and disabilities, and those without reliable access to transportation.

This webinar highlights findings from Families USA’s report, “Advancing Health Equity through Telehealth Interventions during COVID-19 and Beyond: Policy Recommendations and Promising State Models,” and features remarks focusing on how to improve patient engagement with telehealth services and opportunities for family physicians to integrate telehealth into the payment and delivery system.

Families USA would like to thank the Patient-Centered Outcomes Research Institute (PCORI) for supporting this work.

Featured Speakers:

  • Amber Hewitt, PhD, Director of Health Equity, Families USA
  • Lee Taylor-Penn, MPA, MPH, Senior Policy Analyst, Families USA
  • Kevin Fiscella, MD, MPH, Professor, University of Rochester Medical Center
  • Steven Waldren, MD, MS, Vice President & Chief Medical Informatics Officer, American Academy of Family Physicians

Click the download button below to view the Presentation.