Issue Brief
September 2011

Strategies for Story Banking and Engaging Young Adults

Presents best practices for state advocates on story banking and engaging young adults, including how to start collecting consumer stories and how to use social media to reach young adults.

Issue Brief
July 2011

Perils of Health Insurance Sold across State Lines

Explains the problems with allowing health insurance companies to sell plans in states where they are not licensed, including insurers evading and undermining consumer protections.

Issue Brief
August 2010

Designing a Consumer Health Assistance Program

Reviews key considerations to keep in mind when designing programs to help consumers understand and enroll in health insurance, including funding, location, outreach, scope, staffing, and training.


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