Families USA is seeking a creative and detail-oriented Digital Media Associate to support the organization’s digital communications strategy and advocacy efforts. This role will help manage Families USA’s digital presence across its website, social media, and other digital platforms, ensuring effective messaging and audience engagement.

The Associate will contribute to content creation, storytelling initiatives, and campaign execution to advance Families USA’s mission of achieving high-quality, affordable healthcare for all.

This position requires a strong understanding of digital media trends, excellent writing and editing skills, and the ability to translate complex policy issues into compelling, accessible content. The ideal candidate is a team player with a passion for social justice and digital advocacy.

Key Responsibilities

• Assist in developing and executing digital communications strategies across Families USA’s website, micro-sites, and social media platforms.
• Collaborate with the communications team to implement integrated digital strategies supporting advocacy efforts.
• Ensure consistent messaging and branding across all digital platforms.
• Write, edit, and produce engaging content for digital channels, including blogs, talking points, social media posts, and multimedia assets.
• Work with the Strategic Partnerships department and project teams to cultivate relationships with healthcare consumers and storytelling partners, strengthening Families USA’s story bank.
• Implement digital media strategies to elevate storytelling, advocacy initiatives, and campaigns.
• Support digital promotion and engagement for Families USA’s annual Health Action Conference.
• Stay informed on emerging social media trends and technologies to enhance digital advocacy efforts.
• Assist the communications team with key projects and strategic initiatives as needed.

A bachelor’s degree in journalism, communications, public relations, marketing, creative writing, English, or a related field is required, along with 3-5 years of professional experience in communications with a focus on storytelling and engagement.

The ideal candidate is a proven communicator with exceptional writing, editing, and interpersonal skills and a passion for using storytelling to advance social justice and policy change. Candidates must demonstrate strong project management and organizational skills, with the ability to juggle multiple priorities in a fast-paced environment. Proficiency in AP and Chicago styles, Microsoft Office Suite, and familiarity with tools like EveryAction or Asana is preferred.

A deep understanding of narrative frameworks and sensitivity in handling diverse and complex stories are critical for success. Bilingual proficiency is highly valued, along with a demonstrated commitment to Families USA’s mission of achieving high-quality, affordable health care for all.

Our salary range for this role is $55K – $62K and will be commensurate with experience. In addition to competitive compensation, we offer a hybrid work schedule, comprehensive health and retirement benefits, generous vacation time, and much more.

Joining our team means embracing a dynamic, empowering, and collaborative work environment where you’ll have the opportunity to reach your full potential while contributing to a meaningful mission. We foster an atmosphere of respect and support, where every team member is valued for their unique contributions. We believe in equity, recognizing that our differences allow us to accomplish our most effective work. Collaboration is at the heart of what we do – we optimize our collective resources, skills, and experiences to carry out our mission and maximize our impact. We strive for excellence in everything we do, working tirelessly to increase our organizational impact and improve the lives of the people we serve. Accountability is paramount – we embrace practices that build trust, reduce stress, and enable us to work more effectively and efficiently. Transparency is key – we communicate clearly and proactively to gain insight into our priorities, make informed decisions, and encourage camaraderie.