Our monthly slideshows contain our picks for the best new materials to help enrollment assisters be successful during the second open enrollment—and beyond.
We’ve compiled resources for a range of activities common to enrollment programs—from consumer outreach to education to working with the media.
#Ready4OE2: Effective Strategies for the Second Open Enrollment Period
Taking Stock and Taking Steps: A Report from the Field after the First Year of Marketplace Consumer Assistance under the ACA
offers insight and guidance for implementing successful consumer assistance strategies, highlighting the challenges ahead in the next open enrollment period and how assisters can improve their engagement efforts. (Kaiser Family Foundation
Cutting through the Static: Media Tips for Assisters to Get Your Message Heard
provides tips to help navigators and assisters successfully engage the media to promote a story, spread a message, or cover an enrollment event. These strategies can serve to prepare assisters for working with the media effectively and understanding which type of media to use for each project. (Families USA
Lessons Learned on Asian American, Native Hawaiian, and Pacific Islander Outreach, Education, and Enrollment
shares perspectives from more than 70 community-based organizations across 22 states on how navigators can better reach “hard-to-reach” populations like Asian Americans and Native Hawaiians and Pacific Islanders. Learn how to improve enrollment efficiency in these communities. (Asian & Pacific Islander American Health Forum
Helping Consumers Plan to Renew
contains best practices and tips for educating consumers about renewing their coverage and keeping their financial assistance. (Community Catalyst