Reviews key considerations to keep in mind when designing programs to help consumers understand and enroll in health insurance, including funding, location, outreach, scope, staffing, and training.
Explores the debate about whether navigators should be licensed as agents or brokers, explains how navigators are different from brokers and agents.
Provides an overview of the requirements for health insurance navigator programs and answers key questions states will face as they establish effective navigator programs.
Explains the differences between navigators and assisters and discusses how in-person assistance works in each type of health insurance marketplace.
Learn what your state needs to include in its health insurance marketplace for consumers with limited English proficiency.
From screening prospective clients to guiding consumers through the application process, volunteers are helping navigator and assister programs with enrollment efforts.
Both a call to action and a roadmap for progress, Families USA’s latest report, Health Reform 2.0 lays out a path for securing high-quality, affordable health care to all Americans—regardless of income, age, race, or ethnicity—and for achieving the “Triple Aim”: improving health, enhancing quality of care, and reducing health care costs.