Accurate health plan provider directories are critical to ensuring that coverage works for consumers. Health plans and policymakers can take steps to reduce the prevalence of inaccuracies in provider directories.
Highlights the limitations in states' abilities to keep health insurance premium increases in check and explains how health reform will give states more authority to do so.
Learn what your state needs to know about designing a health insurance marketplace and how you can help assess whether it's consumer-friendly.
Discusses opportunities to protect consumers by requiring that insurance companies spend a minimum percentage of premium dollars on health care instead of administrative costs, marketing, and profits.
Reviews factors states should consider when deciding whether to partner with the federal government to run their health insurance marketplace;outlines state partnership responsibilities.
Presents best practices for state advocates on story banking and engaging young adults, including how to start collecting consumer stories and how to use social media to reach young adults.
Learn how the Affordable Care Act allows states to expand Medicaid by purchasing coverage for enrollees through the health insurance marketplaces using federal funds
Explains the problems with allowing health insurance companies to sell plans in states where they are not licensed, including insurers evading and undermining consumer protections.
Learn what your state needs to include in its health insurance marketplace for consumers with limited English proficiency.
Discusses provisions in the Affordable Care Act that call for states to have one streamlined online application for all types of insurance and for premiums tax credits.