Partner Engagement Associate
Position Location: Washington D.C. with Hybrid Work Schedule, Requiring 3-Days of In-Office Presence
Who we are
Since 1981, Families USA Foundation has been a leading national voice for health care consumers. Through our long-standing relationships of consumer leaders, advocates, and partner organizations across all 50 states and the District of Columbia, we have remained steadfast in our mission – Dedicated to the achievement of high-quality, affordable healthcare and improved health for all. We advance our mission through public policy analysis, advocacy, and collaboration with partners to promote a patient-and community-centered health system.
Families USA is looking for a Partner Engagement Associate to help develop, advance, and execute on Families USA’s core health equity work. The Associate will contribute to strong project management, exhibit a working knowledge of health equity, and leverage the department’s processes and relationships to support partnerships and other project-related tasks. This position takes ownership of relationships with partners often working independently to deepen existing partnerships and develop new partners ripe for collaboration. The Associate works with various internal departments and with external partners, to balance multiple projects and priorities simultaneously, closely tracking various project activities, timelines, and deliverables. Main responsibilities include:
General Partner Engagement Duties & Responsibilities
- Support FUSA’s Health Equity team with a focus on cultivating and enhancing relationships with local, state, regional, and national partners that advance health equity and racial justice.
- Provide administrative and logistical support for partner engagement activities, to include executing key partner meetings convenings, actions, and other initiatives; and, ensuring external partner coordination on products/deliverables.
- Co-facilitate and oversee partner meetings by creating the agenda, managing follow-up, and ensuring timely and consistent partner communication.
- Manage coalition and partnership development to advance project goals, including supporting existing health equity partners as a resource for thought partnership, technical assistance, and strategic support as appropriate.
- Compose and disseminate routine correspondence and broad communications, including requests for information action alerts, newsletters, memos, and blast emails to partners.
- Contribute to the development of a diverse range of written materials including: fact sheets, blogs, social media posts, talking points, comparison spreadsheets, resource lists, and other products.
- Support the identification of strategic relationships with health equity and racial justice partners (leveraging existing contacts, phone calls, emails and web research).
Project Roles & Responsibilities
- In coordination with Project Leads, provide support around strategic planning and management of project work, including implementing administrative procedures and maintaining project management tools (e.g., Asana) to monitor project timeline; track resource allocation, performance metrics, and accomplishments; and help ensure colleagues are meeting deadlines.
- Oversee the coordination and management of internal team meetings, including creating the agenda and other meeting materials, managing follow-up, and ensuring the coordination of health equity team’s workgroups.
- Coordinate work with Communications, Federal Relations, and Health Policy departments to provide strategy, assistance and research for assigned projects.
- Track and analyze relevant national and state-level health equity and racial justice evidence-based research/trends/legislation/policy/politics (e.g. through news scanning, web research and additional phone calls).
- Provide overall project and grant management, including ensuring that overall strategy is implemented, existing deliverables are completed on schedule, and necessary meetings are scheduled and appropriately planned.
Associate’s or Undergraduate degree from accredited college or university and at least 2-3 years’ experience in a professional office setting, ideally at an organization within the health sector or advocacy space. Experience in administrative, relationship management or project management.
To perform successfully in this role, applicant should possess the specific knowledge, skills and abilities outlined below:
Knowledge (acquired information necessary to do the job, kind of knowledge required for the job)
- Demonstrated commitment to the mission, values and operating principles that inform Families USA’s work.
- Understanding of health, racial, and place-based inequities, and related current dialogue at the local, state, and national levels.
- General knowledge of the U.S. health system, major stakeholder segments and how they relate to one another (e.g., community-based organizations, advocates, employers, labor unions, etc.).
- Knowledge of customer relationship management databases and vendor management (e.g., Zoom, EveryAction, MailChimp, etc.).
SKILLS (position-specific learned activity, generally gained through training)
- Strong oral, writing, and organizational skills with a keen attention to details.
- Strong judgment, critical thinking, problem-solving and project management skills.
- Sound research and analytical skills.
- Capacity to handle multiple competing priorities – including the ability to be agile, work under pressure and meet deadlines.
- Proficient with Microsoft Office Suite (Word/Excel/PowerPoint/Outlook) and project management software.
- Strong relationship building skills.
ABILITIES (position-specific talents; potential to perform tasks or functions)
- Ability to communicate information – synthesize and clearly share information and ideas – both verbally and in writing.
- Ability to effectively build professional relationships with internal and external stakeholders.
- Driven, motivated and proactive – with a resilient, solutions-focused attitude.
- Ability to work independently and in close coordination with teams with minimal supervision.
- Ability to identify obstacles and address problems cooperatively and in a timely manner.
- Ability to balance multiple tasks and competing demands to achieve quality results in a timely manner.
We offer a dynamic, empowering, and collaborative work environment that allows staff to reach their full potential. We provide an extremely attractive total compensation package, including competitive salary, hybrid work schedule: 3 days in office/2 optional WFH days, medical, dental, vision, disability and life, 403(b) retirement matching plan, 3+ weeks’ vacation, ten (10) Federal holidays and our offices are closed between Christmas Eve and New Year’s Day and many more exciting benefit programs. Salary will be commensurate with experience, our salary range for this role is $52K – $58K.
How to Apply
We encourage all qualified candidates to apply online and include in your application: your cover letter, resume and provide a 200-word response to the following question: Why are effective partnerships a vital component of health equity strategies?
Families USA is an Equal Employment Opportunity employer. We are committed to equal employment opportunity. We do not discriminate against employees or applicants for employment without regard to race, color, national origin, sex, sexual orientation, marital status, religion, age, disability, gender identity or expression, personal appearance, family responsibilities, political affiliation, results of genetic testing, or service in the military.