State of Maryland
201 East Baltimore Street, #1000
Baltimore, Maryland 21202
Website: http://www.bhca.org/COAP.htm
Phone: 410-649-0507
Serves Baltimore City residents with Medicaid managed care concerns; also provider/advocacy groups in Baltimore City who work with enrollees, especially special needs population in Medicaid managed care.
200 Saint Paul Place
Baltimore, Maryland 21202
Website: http://www.oag.state.md.us/Consumer/heau.htm
Phone: 410-528-1840
Toll-Free: 1-877-261-8807 (only in Maryland)
Serves residents and other consumers who receive health care from a Maryland health care provider or health insurance provider.
201 West Preston Street
Baltimore, Maryland 21201
Website: http://www.dhmh.state.md.us/mma/html/helpline.htm
Phone: 1-800-284-4510 (toll-free nationwide)
Serves residents enrolled in Medicaid managed care. Local health departments follow-up on complaints, except in Baltimore where follow-up is by a nonprofit.
301 West Preston Street
Baltimore, Maryland 21201
Website: http://www.mdoa.state.md.us/Services/
ship.html
Phone: 410-767-1100 (national)
Toll-Free: 1-800-243-3425 (only in Maryland)
Educates and assists Medicare beneficiaries, those eligible for Medicare, and caregivers about Medicare, Medicaid, Medigap, pharmacy assistance programs, and other issues related to health insurance
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