Our monthly slideshows contain our picks for the best new materials to help enrollment assisters be successful during the second open enrollment—and beyond.
We’ve compiled resources for a range of activities common to enrollment programs—from consumer outreach to education to working with the media.
Using Volunteers in Navigator and Assister Programs
Advice and techniques
for how navigators and assisters can use volunteers to offer more assistance to a greater number of people without increasing cost. (Families USA
CAC Organization Toolkit
provides information, resources, and outreach tips on how organizations can partner with certified application counselors (CACs) to help increase capacity in providing enrollment assistance. (Enroll America
How to Use Your Health Insurance
for consumers on how to get the most out of their health insurance plan (finding a primary care physician early, how to get information about free preventive care, and knowing when to use emergency care). (Families USA
Tax Rules: Medicaid and Premium Tax Credits
helps navigators understand recent changes to income guidelines and tax rules for determining eligibility for Medicaid, in order to help them assist consumers with their applications. (Center on Budget and Policy Priorities
Keeping and Using Your Health Insurance
that consumers need to take in order to keep their health insurance once they’ve enrolled. (Families USA