Learn what your state needs to include in its health insurance marketplace for consumers with limited English proficiency.
Provides an overview of the requirements for health insurance navigator programs and answers key questions states will face as they establish effective navigator programs.
Explains the differences between navigators and assisters and discusses how in-person assistance works in each type of health insurance marketplace.
Explores the debate about whether navigators should be licensed as agents or brokers, explains how navigators are different from brokers and agents.
Reviews key considerations to keep in mind when designing programs to help consumers understand and enroll in health insurance, including funding, location, outreach, scope, staffing, and training.
This report outlines major factors, such as the use of community-based roundtables for navigators and assisters, that led to Maine’s successful enrollment efforts in the health insurance marketplace.
From screening prospective clients to guiding consumers through the application process, volunteers are helping navigator and assister programs with enrollment efforts.
Accelerating the Affordable Care Act’s Enrollment Momentum: 10 Recommendations for Future Enrollment Periods
Building on lessons learned during the first enrollment period, this report identifies 10 key steps that HHS and state marketplaces can take to significantly increase the number of people who enroll in health insurance during the next enrollment period.
Check out a slideshow collection of our best enrollment resources of the year.
Both a call to action and a roadmap for progress, Families USA’s latest report, Health Reform 2.0 lays out a path for securing high-quality, affordable health care to all Americans—regardless of income, age, race, or ethnicity—and for achieving the “Triple Aim”: improving health, enhancing quality of care, and reducing health care costs.