By partnering with health insurance companies, enrollment assisters gain access to plan information and health literacy resources. Assisters can more easily obtain answers to consumer questions about the marketplace plans available to them and troubleshoot consumer problems.
When health plans design their provider networks, they need to ensure that these networks are adequate and provide meaningful access to care. The Affordable Care Act established the first-ever federal rights guaranteeing private insurance consumers access to adequate networks.
What makes up an “adequate” network of health care providers for consumers from diverse racial and ethnic groups? Our new brief describes policies to help achieve such networks—and strategies to put these policies in place.
Outlines five key elements of consumer-friendly health insurance marketplaces (also known as exchanges) offers tips for making sure plans sold in those marketplaces meet consumers' needs .
Highlights state efforts to protect consumers from unreasonable increases in health insurance premiums, including examples from 12 states.
Examines what states are doing to make sure that all children (including those with pre-existing conditions) can get affordable health insurance.
Explores the many ways the Affordable Care Act helps eliminate health disparities by improving access to health care for communities of color.
Discusses opportunities to protect consumers by requiring that insurance companies spend a minimum percentage of premium dollars on health care instead of administrative costs, marketing, and profits.