The second open enrollment period just ended—and it was a tremendous success. The fact that enrollment systems functioned much better this time around certainly made it easier for people to enroll. But there’s no doubt that the commitment and creativity of 23,000 certified application counselors, navigators, and in-person assisters across the country have made big contributions to enrollment gains. In this enrollment period, we saw navigators and assisters reach new heights of creativity as they strove to find consumers and help them sign up for health insurance.
The second open enrollment period in the health insurance marketplaces is officially closed. But HealthCare.gov and several state marketplaces are still accepting applications for coverage. These include California, Kentucky, New York, and Washington State—the four states participating in our final open enrollment teleconference call yesterday. The directors from these state-based marketplaces explained that the extensions are only for consumers who recently started an application to get health coverage but were not able to finish.